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Delivery by Private Mail Service
April 30, 2022

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

Document Return by DHL

U.S. Passports and Consular Reports of Birth Abroad (CRBAs) may now be returned to certain DHL agency locations throughout Peru.

If you would like your documents returned via DHL, please follow these steps:

  1. Prior to your appointment at the Embassy, go to the DHL location in El Polo, located just across the street from the Embassy.  Call to confirm current business and lunch hours before you go.

DHL El Polo

Address: Avenida La Encalada 1415 Store B 210
Centro Comercial El Polo (El Polo Shopping Mall)

Telephone: +51-1-435-8211

Business Hours

Monday – Friday: 9:00 a.m. – 6:00 p.m.
Lunch: 1:30 p.m. – 2:30 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.

  1. Purchase a “Pre-printed guide for U.S. citizenship and/or U.S. passport service”, and select your DHL pickup location.  Please contact DHL for a list of participating DHL locations and the latest fees.  Shipping and insurance for up to 5 passports/CRBAs from the same family can be purchased together.  For insurance purposes, you may choose to list the cost of your passport or Consular Report of Birth Abroad (CRBA) application fee.
  2. Bring the guide to your appointment, and be sure to retain your tracking number from the envelope.  We will mail your documents back to you once they are ready – saving you another trip to the Embassy!

Document pickup option

Please note that the contract for delivery of the documents is between you and the delivery service.  The Embassy cannot be responsible for documents which may be lost in transit.

If you prefer to pick up your documents from the Embassy in person, you may still do so without an appointment on Fridays, from 08:00 a.m. to 11:00 a.m.

Please Note: To use a delivery service, the Embassy must cancel your previous passport at the time of application.  Generally, new passports will arrive within 2-3 weeks.  If you are unwilling to have your previous passport cancelled at the time of application, you will not be able to use the DHL delivery option.