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Important Passport Information

Payment Methods & Details

For most passport services, payment is made on the day of the appointment, at the Embassy. The fee can be paid in cash (in U.S. Dollars or Peruvian Nuevos Soles), or with a credit card (Visa, MasterCard, American Express, Discover, or Diners Club). Local debit cards, personal checks, money orders or banker’s drafts are not accepted.

For adult passport book renewals by mail (not for passport cards), payment can be made online.

Please note the fee is a non-refundable processing fee and is retained by the Department of State, whether the passport is issued or not.

Appointments & Locations

Regular passport services are by appointment only, except for applicants who qualify for an adult passport book renewal by mail.

U.S. Embassy Lima
Schedule an appointment in Lima
Av. La Encalada cdra. 17 s/n
Surco, Lima 33, Peru

U.S. Consular Agency Cusco
Schedule an appointment in Cusco (via email)
Av. El Sol 449, office 201
Cusco, Peru
Phone: +51 84 231-474
Fax: +51 84 245-102
Email: CuscoACS@state.gov

Upon scheduling an appointment, you will see a confirmation page in your browser. You will not receive an email confirmation. Please print the confirmation page or write down the appointment details and bring them to your appointment.  This information may be useful if you wish to reschedule or cancel your appointment in the appointment system.

All applicants, including children, must come for an appointment with their completed passport application, photograph, and payment, 15 minutes before the appointment.

Security Information

Every person visiting the Embassy must agree to a security screening before entering the Consular Section with their belongings.

What not to bring to your appointment

  1. Visitors are not allowed to bring cell phones, laptops, tablets, and similar electronic devices onto the premises.  Visitors carrying unauthorized objects will not be granted entry.
  2. To facilitate and speed up your entry into the compound we recommend you do not bring large bags, such as suitcases, backpacks, and packages.
  3. Baby food and/or essential medications (in plastic containers only – no glass) should be brought to the attention of the guards.
  4. Once you enter the screening area, be prepared to remove all metallic items, together with your coat/jacket, belt, handbag/rucksack/briefcase, etc.

The Embassy maintains a small kiosk outside the main entrance where applicants can typically leave bags, keys, phones, and other small items while inside the Embassy compound, for a small fee.

Other Information

The American Citizen Services Unit is closed on U.S. and Peruvian holidays.

The average time for processing a passport at the U.S. Embassy in Lima, Peru, is 2-3 weeks from the time of the appointment.  You will be notified via email once the passport is ready for pickup.  Please monitor your inbox and spam folder.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.

Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.
  • If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.