If you have lost your U.S. passport or have had it stolen, please find detailed information on our Lost or Stolen Passports page.
For other emergencies involving an American citizen in Peru, you can reach us during normal business hours (8:00 a.m. to 4:00 p.m.) any day the Embassy is open. Also, you can reach us after hours, seven days a week, via the main Embassy telephone number:
- If dialing from Peru: (01) 618-2000
- If dialing from the United States:  +51 1 618-2000
Routine services such as passport application/renewal, reports of birth abroad, federal benefits applications/claims, and notarial services are not considered emergencies, and are processed during regular business hours. Please also note that these numbers are not for visa inquiries.
Non-emergency services are performed on an appointment basis. For specific information about non-emergency services and how to schedule an appointment, please click on the appropriate link below:
- Emergency Services
- Reports of Birth Abroad & Citizenship
- Federal Benefits and Social Security
- Notarial Services
- All other non-emergency services
- Information about visas
The American Citizen Services Unit of U.S. Embassy Lima does not process visa cases and is not authorized to respond to visa-related inquiries. Please note that U.S. citizenship does not entitle a U.S. citizen to demand visas to the United States for family, loved ones, or friends. All visa-related inquiries should be directed to the Visa Unit.